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Wosux
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Privacy Policy

Effective Date: June 2026 | Last Updated: June 2026

Introduction

At Wosux, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services. By accessing or using Wosux services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information provided voluntarily during account creation, ordering, support inquiries, returns/refunds, and subscription services, including: Personal Information (Name, Email, Phone, Addresses), Order Information (Numbers, Products, Transaction Details, Delivery info), and Technical Information (IP Address, Device info, Browser, OS, Usage data, and Cookies).

2. How We Use Your Information

Data is utilized to process/fulfill orders, deliver services, provide support, manage returns/warranties, verify authenticity, prevent fraud, improve user experience, communicate notifications, and comply with legal obligations. We may send marketing communications with consent, which you can withdraw at any time.

3. Payment & Authentication

Wosux does not store complete payment credentials; payments are handled via secure third-party providers. Product identifiers (QR codes, barcodes, serial numbers, security labels) are used solely for authenticity verification, returns/exchanges, warranty claims, and fraud prevention.

4. Information Sharing

Wosux does not sell, rent, or trade your data. Information is shared only when necessary with logistics partners (couriers/InDrive), payment providers, and service providers (hosting/analytics/support). Disclosure may occur if required by law, regulatory authority, or to protect our legal rights.

5. Information Sharing

Wosux does not sell or rent data. Information is shared strictly with logistics partners (couriers/InDrive), payment processors, or as required by law.

6. Your Privacy Rights

Users retain the right to access, update, or request the deletion of personal information. Requests can be submitted via Wosux Customer Support.

Operational Standards
  • Cookies & Analytics: We use cookies to analyze traffic and enhance experience; these can be disabled in your browser settings.
  • Data Security: We implement administrative and technical measures to protect data, though no system is impenetrable. We recommend using strong, confidential passwords.
  • Your Rights: You may have the right to access, update, or delete your information and withdraw marketing consent by contacting Wosux Customer Support.
  • Data Retention: Information is kept only as long as necessary for business, legal, and regulatory obligations, after which it is securely deleted or anonymized.
  • Third-Party & Children: Wosux is not responsible for external website policies. Our services are not intended for children under 13; if accidental collection occurs, we will take steps to remove the data.
Changes & Contact

Wosux may update this policy to reflect operational or regulatory changes. Continued service usage constitutes acceptance of the updated policy. For questions regarding your privacy rights or personal data, please contact Wosux Customer Support.