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Wosux
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Refund Policy

Effective Date: June 2026 | Last Updated: June 2026

Delivery Coverage

At Wosux, we are committed to delivering your electronics products safely and efficiently across Lahore. Currently, we primarily serve customers within Lahore, Punjab, Pakistan. If your location is not serviceable, you may be unable to complete the shipping address during checkout.

Order Processing

Processing Time: 1–2 Business Days. Orders are processed after payment confirmation. Weekends or public holidays may require additional processing time.

Shipping Location

Country: Pakistan
Province: Punjab
City: Lahore (Head Office)

Delivery Methods
Shipping Method Estimated Delivery Costs
Standard Delivery 1–3 Business Days (Lahore) Calculated at checkout
Third-Party Services Variable (InDrive/Couriers) Based on logistics
Delivery Delays & Circumstances

While we aim for timely delivery, unexpected circumstances such as severe weather, traffic disruptions, public holidays, or operational constraints may cause delays of 1–3 business days.

Package Acceptance & Issues

Upon delivery, please inspect your package. If the packaging appears significantly damaged or tampered with, please report it to the courier at the time of delivery or contact our support team immediately.

Important Shipping & Policy Notes
  • Address Accuracy: Please verify your shipping address and contact number before confirming your order. Wosux is not liable for delays or failed deliveries caused by incorrect customer-provided data.
  • Failed Delivery Attempts: If a delivery is unsuccessful due to the recipient being unreachable, the courier may attempt a second delivery or return the package to our head office. Redelivery fees may apply.
  • Refusal of Delivery: If a customer refuses a shipment without a valid reason, the return shipping costs may be deducted from any potential refund.
  • Service Changes: Delivery availability and service providers are subject to change without prior notice based on current logistical coverage and third-party partner agreements.
  • High Demand Periods: During promotional events or sales, additional processing time may be required due to high order volume.